FAQs

Frequently Asked Questions

We work with human translators rather than with translation software. The average amount a translator can do per day is between 2,000 and 2,500 words. Using translation memory (TM) technology, our translators can significantly reduce turnaround times, based on how much of the text is repetitive. We can also assign a team of translators instead of just a single translator to expedite large projects.

Yes. If your translation is urgent, please contact us at our office closest to you and we will make sure we speed up the process. You will receive a deadline from us for every project here. There are no additional charges for rush service.

No. All our translations are performed by professional, human translators.

We do use computer aided translation (CAT) tools that help our translators produce higher quality translations more efficiently.

Translation memory technology assists the human translator to produce a better (that is, faster and more consistent) translation.

Translation Memory keeps track of and allows the reuse of information that is repetitive, both within a document and across a series of documents. This saves both costs and time, as repeat texts do not need to be translated over and over again.

As your TM database grows over time, your savings increase with every project. Plus, TM technology ensures accurate and consistent translations throughout large projects and over time.

If you are a company or government office we will send you an invoice after the project has been delivered.

If you are an individual you can pay through bank deposit or credit card, in advance.

In general, our translation services are priced per word, with a fixed minimum fee for small projects.

For desktop publishing (DTP) services such as formatting in Adobe InDesign, Quark or for website localization services, such as TYPO3, WordPress or Joomla we usually charge a fee per page.

Standard text formats such as Word do not carry a formatting charge. Feel free to contact one of our offices today, to receive a free quote.

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